No refunds are provided once the payment is done. Minimum one month of rent would be charged once the order is confirmed.
In case the customer breaches the lock-in period, he/she would be charged 75% of the total amount of rent for the remaining time period of lock-in period.
We provide only hardware support. Although, we do not provide any software support, we are offering add on service to our customers as Telephonic support for software queries.
IMPORTANT: RENT A PC IS NOT RESPONSIBLE FOR ANY TYPE OF DATA LOST OR THEFT. WE WOULD NOT PROVIDE ANY DATA RECOVERY SERVICES. IT IS PURELY CUSTOMER’S RESPONSIBILITY TO BACKUP THE DATA.
We provide Telephonic hardware support to our customers. In case, the problem is not solvable by telephonic support, we would pick the system from the customer’s address and would send it to the service center for repairing.
The damages and repairs are governed by our Damage Policy. For more details please refer to our damage policy.
The process of picking up the system(s), repairing and delivering back to the customer would tentatively take 10 days (subject to number of systems). The customer can claim his/her lost rent for repair. It is customer’s duty to claim the lost rent. The rent lost in repairing (only pickup and drop support) would be compensated in terms of gift cards/ coupons only.
Rent A PC has the right to decide the company, amount and other features of the gift cards/ coupons.